Our Customer Promise

We Promise To Deliver

  • Enabling Fastest Time to Hire
  • Best Applicant Experience
  • Largest Global Capabilities
  • Leading Technology and Analytics

Enabling Fastest Time to Hire

  • 90% of screens delivered in 24 hours
  • Real-time results
  • Pro-active case management
  • Six Sigma plus strategic process automation for operational excellence
  • Fast fill in of missing information

Best Applicant Experience

Profile Advantage

  • The best mobile experience, on smartphones or tablets
  • Candidates can start and finish “on-the-go” when most convenient for them
  • Designed for ease of use and speed of completing applications in minutes, not hours
  • “Anytime, Anywhere” status checks let candidates know what’s happening at every step

Largest Global Capabilities

  • Seamless support through integrated global, national and local account management and customer care
  • International businesses supported by First Advantage subject matter experts, not subcontractors
  • Built-in global compliance combined with personal local expertise

Leading Technology & Analytics

  • Enterprise Advantage is the most comprehensive, integrated platform in the screening industry
  • Insight Advantage offers multi-layered analytics and drives meaningful insights
  • Rich, robust APIs support fast, easy data access

Our Vision Statement

Deliver innovative solutions and insights that help our clients manage risk and hire the best talent.