Our Customer Promise
We promise to strive for the best possible solutions for our customers. Our aim is to deliver:
- Fastest Time to Hire
- Best Applicant Experience
- Largest Global Capabilities
- Leading Technology and Analytics
Enabling Fastest Time to Hire
- 90% of screens delivered in 24 hours
- Real-time results
- Pro-active case management
- Six Sigma plus strategic process automation for operational excellence
- Fast fill in of missing information
Best Applicant Experience
Profile Advantage
- The best mobile experience, on smartphones or tablets
- Candidates can start and finish “on-the-go” when most convenient for them
- Designed for ease of use and speed of completing applications in minutes, not hours
- “Anytime, Anywhere” status checks let candidates know what’s happening at every step
Largest Global Capabilities
- Seamless support through integrated global, national and local account management and customer care
- International businesses supported by First Advantage subject matter experts, not subcontractors
- Built-in global compliance combined with personal local expertise
Leading Technology & Analytics
- Enterprise Advantage is the most comprehensive, integrated platform in the screening industry
- Insight Advantage offers multi-layered analytics and drives meaningful insights
- Rich, robust APIs support fast, easy data access
Our Vision Statement
Deliver innovative solutions and insights that help our clients manage risk and hire the best talent.
